Knowledgebase: Refund
What is your refund policy?
Posted by Denis Parmon on 30 November 2012 04:23 PM
Customer may demand a refund for any AITOC Inc. extension within a 30-day period from the date of purchase. Any clarification of Customer's refund claim within the 30-days period is optional. AITOC Inc. will check the compliance of all License information before resolving money refund issue. AITOC Inc. reserves the right to deny money refund claimed within the stated period if Customer’s License info is incomplete and/or incorrect. Refund requests submitted after the expiration of the 30 days period shall not be accepted. Custom services, including Paid Installation, are non-refundable.
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