Knowledgebase: Refund
How do I request a refund?
Posted by Denis Parmon on 30 November 2012 04:33 PM
If for some reason you need a refund for our product, please uninstall the extension license at your site: go to Admin area >> System >> Manage Aitoc Modules and click “Manage” link next to the module being upgraded. On the license page click “Uninstall License” button. After that please request refund by submitting a support ticket in the Support tab on the product page.

We will greatly appreciate if you also provide the detailed reasons for the refund request.
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