Knowledgebase: Support
How long does it usually take to get a response for my support ticket?
Posted by Denis Parmon on 30 November 2012 01:18 PM
We usually respond within 24 hours on weekdays. If you submit your ticket late Friday-Sunday, the response might be delayed. Please don’t create several support tickets, as it won’t speed up our response but will only delay it. It’s best to keep all the communication in one initial ticket.
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